Service: quickly resolved, minimal impact

Malfunctions never happen at a convenient time. That is why our service organization focuses on fast and effective interventions. Our service teams are ready to analyze and resolve problems quickly, so that your building users experience as little disruption as possible. Whether it concerns a defect, a blockage, or a technical malfunction: we ensure that your sun protection is operational again as soon as possible.

Maintenance: prevention is better than repair

In addition to fast interventions, preventive maintenance is essential to avoid malfunctions and extend the lifespan of your installations. With tailor-made maintenance contracts, we carry out periodic checks and preventive work. This way, we limit the risk of downtime, keep your installations in optimal condition, and avoid unexpected costs. The result: fewer malfunctions, lower total cost of ownership, and a more reliable building.

What does this mean in practice for your organization?

By combining service and maintenance, we create an approach that is fully focused on continuity:

• Fewer unexpected defects
• Faster resolution of malfunctions
• Lower maintenance and energy costs
• Longer lifespan for your sun protection
• Reduced burden on your facility management

This allows you to focus on your core tasks, while we ensure an optimally functioning system.

Service in figures

We understand that reliability must be measurable. That is why we manage our services based on clear performance indicators.

• Fast response times for malfunctions (< 3 working days)
• 80% first-time fix ratio
• Tailor-made preventive maintenance planning
• Transparent reporting and follow-up

Service that suits professional organizations

As a building manager or facility manager, you expect a partner who thinks along with you and takes responsibility. That is why we offer:

• Tailor-made maintenance contracts adapted to your building and usage
• 24/7 availability for urgent malfunctions
• Fast interventions by our own service teams
• Clear agreements and reporting
• A single point of contact for your entire installation

Choose certainty in sun protection

Whether it concerns a single building or an entire real estate portfolio: we ensure that your sun protection continues to do what it should. Contact us and discover how we can completely unburden your organization in terms of service and maintenance.